Privacy Policy

At Aussie Bound Fencing & Gates, we are committed to protecting your privacy and handling your personal information with care. This privacy policy explains how we collect, use, and safeguard your information when you use our online platform and services.

Information We Collect

We collect personal information necessary to provide our fencing and outdoor renovation services, including but not limited to:

• Contact details such as your name, address, phone number, and email address.
• Details about the property or project location.
• Information related to quotes, orders, and service requests.
• Payment information where applicable.
• Communication records and preferences.

How We Use Your Information

We use the information you provide to:

• Provide, manage, and improve our fencing, gate installation, and outdoor renovation services.
• Respond to inquiries, provide quotes, and communicate about projects.
• Comply with legal obligations and industry standards.
• Keep records for accounting, billing, and auditing purposes.
• Notify you about updates or changes to our services if you have opted-in to such communications.

Legal Basis for Processing

We process your personal data only where we have a lawful basis, including:

• Your consent.
• Performance of a contract with you.
• Compliance with legal obligations.
• Legitimate interests, such as improving our services and ensuring network security.

Sharing and Disclosure of Information

We do not sell or rent your personal information. We may share your information with trusted third parties only to the extent necessary to:

• Complete contracted services (e.g., subcontractors, suppliers).
• Comply with legal obligations or respond to lawful requests by public authorities.
• Protect the rights, property, or safety of our company, clients, or others.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or alteration. Our systems are regularly reviewed to enhance security.

Data Retention

We retain your personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

Under applicable data protection laws, including the GDPR, you have rights regarding your personal data, such as:

• Accessing the data we hold about you.
• Requesting correction of inaccurate or incomplete data.
• Requesting deletion of your personal data, where applicable.
• Requesting restrictions on or objecting to certain processing activities.
• Data portability.
• Withdrawing consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us in writing at our physical address.

Cookies and Tracking Technologies

Our online platform may use cookies and similar technologies to enhance user experience and analyse traffic. You can manage your cookie preferences through your browser settings.

Children’s Privacy

Our services are not directed at children under 16 years of age, and we do not knowingly collect personal information from children without parental consent.

Contact Information

If you have any questions or concerns about this privacy policy or our data practices, please contact us using the following details:

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date.